Returns & Order Issues

Need help with an order?

If your item arrives damaged, incorrect, or you have another concern, contact our support team with your order number and a clear description of the issue. Photos may help us understand the problem.

Please contact us before sending any item back so we can explain the appropriate next steps.

Return eligibility, time limits, and any applicable costs must follow the final store policy and the consumer rules that apply to your order. Please contact us if you need clarification before ordering.

Store owner note: Confirm the final UAE return window, damaged-item process, and refund rules before launching paid traffic.